COURSE ADMINISTRATION INFORMATION
 

Courses break for lunch for 1 hour and refreshments will be served from half an hour prior to the course start time and at suitable times throughout the day.

If you need to arrive late or leave the course early due to travel requirements then we ask you to please inform us in advance.

If you are running late or unable to attend on the day we ask you to please contact marcus evans or the venue as per details provided in your joining instructions.

Substitutions:
Delegate substitutions are welcome at any time and do not incur any charge. Please fax or email your substitution details to marcus evans professional training on

UK Courses: +44 (0)207 647 2261
or
trainingenquiries@marcusevansuk.com
Spanish and French Courses: +34 93 393 4697
or
Professionaltraining@marcusevanses.com

Transfers:
Transfers to alternative courses or dates must be received in writing and are subject to the following terms and charges at the time of receipt of written confirmation:

  • Transfers received more than 5 weeks before the date of the booked course will not be charged.
  • Transfers received between 3 & 5 weeks before the date of the booked course will be subject to an additional 20% of the initial booking cost.
  • Transfers received less than 3 weeks before the date of the booked course will be subject to an additional 50% of the initial booking cost.
  • Transfers not confirmed in writing or made on the day of the event will be treated as a cancellation.

If a transfer is made before payment has been received, both the original invoice and subsequent transfer invoice remain due even if the reservation is subsequently cancelled.

Cancellations:
Cancellations must be received in writing and are subject to the following charges:

  • Cancellations received more than 3 weeks before the date of the booked course will be charged at 50% of the booking cost.
  • Cancellations received less than 3 weeks before the date of the booked course will be charged at 100% of the booking cost.

Terms and Conditions:
Please Click Here for full booking terms and conditions and payment details

 


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marcus evans professional training Courses Include: