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Key in our series of management courses, this programme provides a combination of theories, individual study and analysis, case studies, problem solving and presentation. You will learn from the success of our industry-experienced trainers and like minded professionals. You will return to your organisation empowered to better apply existing practices, develop plans and devote time to the future. Key areas to be covered in the programme and documentation Your Role Identifying the importance of your role in the organisation – directing, co-ordinating and controlling Understanding what makes a successful manager and recognising your own areas for development Being a leader in tomorrow’s company – the different leadership dimensions Strategic Planning Strategic planning for the short and long term Using business plan models to assist your strategic planning Considering the risks involved in strategic decision making Leading Your Team Measuring performance with key performance indicators and critical success measures Making group decisions – the bigger picture Teams and team roles – building success, empowerment and results Clearly identifying your individual and team accountability to the organisation Delegating and communicating with your team Encouraging feedback, monitoring and appraisal of all staff Developing high performance teams Developing a positive culture Being Proactive Understanding internal politics and the company line Ensuring your work and results and are seen and valued Reporting to senior management Contributing to decisions relating to company strategy Developing Your Skills Creative thinking and problem solving Managing your time effectively – practical time management tools and techniques Corrective actions – constantly striving to improve your management and organisation Understanding behaviour Understanding business finance Self development and personal action plans Benefits to you Developing enhanced management skills and techniques to improve your performance Maximising your leadership responsibility and potential Achieving high performance through your staff Gaining greater self-confidence in your ability Developing a more strategic and professional approach to your job Developing essential skills and awareness for the next step Who should attend? Managers from all disciplines wishing to enhance their existing management skills and prepare for career advancement. The trainer was excellent and well prepared. Liaison /Information Officer , FAO – United Nations It has been very educational and participative. Trainer style was very good. Trainee Personnel Officer, Merseyside Police Very helpful indeed. Some key tools which will always be useful. Executive Director, Somerset Learning Skills Council Fulfilling – excellent – empowering course. Senior Product Manager, Birmingham Midshires A useful course which I believe will allow me to add value in terms of my new job as a manager. PR Manager, Sony UK Ltd. I feel motivated to return to work and change some of the things I do. Training and Development Adviser, Yorkshire Building Society A great course that has left me motivated to take the key learnings and implement them immediately. Innovation Manager, Diageo Excellent. Good use of practical demonstrations and anecdotal examples. Communications Manager, ARM Ltd Excellent, thoroughly enjoyed it and will be recommending HR to send other managers/prospective managers on it. Senior Dealer, Westpac Banking Corporation It covered all aspects of my new position and much more. Senior Customer Services Assistant, NHBC Clear presentation, excellent examples and anecdotes and good exercises. Excellent Course. Medical Adviser, Sanofi-Synthelabo Very lively, animated and engaging. Senior Public Affairs Manager, Powergen Relaxed, informative, educational and thought provoking. The folder will become my new bible at work. Senior Customer Service Assistant, NHBC Concise, detailed and relevant. Senior Contracts inspector, Infraco SSL The topic was presented in a very enthusiastic way. Pricing Manager, Twyford Bathrooms Highly focussed and relevant to the group’s needs. Marketing and Commercial Development Officer, DVLA Very good trainer with practical experience! Good balance between practical and theoretical stuff. Interactive. HR Director, Pepsi Americas Gave a good background and techniques I can use.
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