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Leading Virtual Teams

Remote teams working across different countries, time zones and cultures are becoming the norm in many organisations. Managing a team of individuals with many differences or a team based in many different locations requires management skills beyond those used in everyday people management. You will need to be strategic, objective and a strong communicator who inspires individuals to succeed and be content whilst working remotely. At the same time you will need to build and develop a feeling of understanding, community and team spirit amongst team members based in different locations

Turning 'Theory' into 'Practice'?

This interactive course will give you the insight, tested methodologies and understanding of remote team management. You will leave with a practical set of tools and techniques to create and support a productive remote team.

Who should attend?

Managers with the responsibility of managing a team or teams working in remote structures and/or locations nationally or internationally. This course is also beneficial to managers of cross-functional project teams.

Key areas to be covered in the programme and documentation

Challenges in Working Together Apart
• Introduction
• Group exercise: gold & platinum investment challenge
• Challenges for remote managers and remote workers
• 10 Factors that make remote management complex
• Measuring your situation complexity
Cultural Considerations
• Group exercise: international team task
• Understanding culture, personality and behaviour
• Using insights from Hofstede’s cultural dimensions to adapt your interactive style when working with different cultures and across language barriers
• Essential actions for working with mixed cultures

Remote Communication Effectiveness
• Group exercise: Problem solving and decision making on a tele-conference
• Making the most of virtual meetings: TC best practices
• Understanding perceptual filters and how this affects communication effectiveness
• Media richness theory as applied to various communication channels
• Using the right communication channels and follow-up channels

Communication and Trust
• Group exercise: Blind trust Walk
• Developing trust and creating a sense of team identity – lessons from Brand Management
• Update of personal action plans

Establishing and Securing the Team Foundation
• Anatomy of a high performance remote team
• Self-assessment of your team against the aikaizen framework for high performance remote teams
• Developing a team engagement plan
• Establishing a code of collaboration with your team

Keeping the Team Purposeful
• Two essential requirements for remote teams: engagement and focus
• Causes for lack of engagement and focus with distributed teams
• Setting expectations and measuring performance in the field
• Building and sustaining motivation in virtual teams
• Balancing your time between the task, the team(s) and individuals

Benefits to you

• Understand what makes an effective remote team
• Learn how to get the most out of your team from a distance
• Stay current with best practices on how to manage a remote team
• Build your confidence and ability in leading a remote team
• Meet other remote team leaders and share their experiences

Companies already benefiting include:

Duration of Course

August 1-2, 2019 Day Course

Course details

August 1-2, 2019

Looking to train larger teams in this subject?


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Further information

UK Enquiries: +44 (0) 203 002 3057

Non-UK Enquiries: +420 (0)2 5570 7246

North American Enquiries: +1 312 540 3000 X6714 or


"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."

Managing Director, Tarmac