professional development courses

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Successfully Promoting and Managing Workplace Diversity

Managing diversity and promoting inclusion form an integral part of the business world’s strategic agenda as a response to a more diversified world, increasing social mobility, extended customer base, market structure and overall business environment and a highly mobile workforce where knowledge and innovation are critical in securing competitive advantage in a globalised economy. You have a keen awareness of the complexities of the diversity and inclusion requirements in today’s global economy, both statutory and business driven, and are looking for a more in-depth understanding as a pathway to increased personal competence in managing and leading, and a proven toolkit to progress diversity management in your own environment. This is essentially about creating value to your business, advancing your capabilities and leadership profile with the result that you succeed as an innovator, change agent, and role model for others.

Turning 'Theory' into 'Practice'?

This intensive course focuses on the business case for diversity and inclusion by reviewing all of the strands and realities that underpin the concept, tracking the journey of the diversity concept to date, translating the narrative into the requisite policies, processes, procedures and essential management skills for positive organizational outcomes. Theory and associated data are actualized via vignettes, specific corporate models, case studies, checklists and group challenges. The practical exercises ensure that participants can effectively transfer theory into practical skills for use in their own workplaces. The programme invites each participant to articulate a specific area for progression.

Who should attend?

• Senior level HR executives • HR planning specialists • Specialists in resource and manpower planning

Key areas to be covered in the programme and documentation

Diversity’s 3 core dimensions
• 3 Paradigms and their approaches
• How these impact performance
• Legal v business imperatives
• Today’s business rationale with a global economy top of the agenda
• Dealing with diversity – best practice
Practical Exercise: Group challenges

From legal compliance to practice
• Positioning diversity within the corporate context
• The role of diversity charters as a public ‘trademark’
• Legal quota issues – learning from the USA
• Diversity and the strategic business agenda
• Anti-discrimination policies
• Corporate scorecards and more
Practical exercises: Vignettes

Strategies and tactics for implementation
• Top down; bottom up; external outreach; benchmarking
• The role of senior leadership’s ability to recognize the potential and the problems of cultural diversity
• The accountability challenge
• How managers need to adopt the right strategy
• What it will take to succeed
• Performance indicator selection and promotion
• Employee voice and feedback
Practical exercises: Selecting your strategies in ‘walking the talk.’ Evaluating approaches

Measurement and monitoring
• Audits and more
• From diversity in the workforce to diversity in management
• Monitoring processes from recruitment to performance management and progression
• Monitoring corporate culture – from surveys, complaints and external recognition
• Publishing results – internally and externally
• A review of the power of small wins
Case study: Learning from the best and their diversity models 

Integrating diversity into HR activities and communications
• Employer branding, recruitment, employment policies
• Talent management; pipelines; performance and career management; L&D
• Compensation and benefits; incentives
• Internal initiatives and support – from child care to concierge services
• Internal and external communications and events
Practical Exercise: Applications to HR instruments

Putting it all together
• A review of the fundamental framework
• Planning and realigning programmes and approaches
• Turning challenges into competitive advantage
• Embedding diversity and inclusion into existing programmes towards everyday practice
Check lists: Collaborative exercises

Personal action planning
• Knowledge and skills that add value to the business
• What defines an organization’s approach to diversity management ensuring survival in a context of continuous change
Take aways: Personal action plan

Benefits to you

• Developing a deep understanding of the workplace diversity
• Reviewing the concepts, the practice, voluntary initiatives and charters
• Handling the raft of implications that surround the issue
• Increasing your capacity to foster an effective diverse workplace that produces successful business outcomes
• Examining best practice in the diversity and inclusion arena as a tool for your own L&D
• Solving workplace challenges underpinned by diversity and inclusion agendas in a peer environment
• Broadening your own self-awareness and capacity to make a difference within your professional context
• Leveraging the opportunity to voice your uncertainties and to consider both colleague and more formal (legal etc.) responses

Companies already benefiting include:

Duration of Course

2 Day Course

Course details

This course is currently only available as an in-house option. For more information, and a quote, contact our team on +44 (0)20 3002 3057, or by email at

Looking to train larger teams in this subject?

dzingim@marcusevansuk.comTailored in-house/in-company training courses and bespoke strategy workshops designed and delivered on-site throughout Europe according to your specific requirements.

All management, personal development and project management public courses featured in our Course Directory are also delivered on an In-Company basis.

Click Here for information on how this course can be delivered for you as an In-Company Training Solution


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Further information

UK Enquiries: +44 (0) 203 002 3057

Non-UK Enquiries: +420 (0)2 5570 7246

North American Enquiries: +1 312 540 3000 X6714 or - Marketing Manager EMEA - Professional Training

UK Enquiries: +44 (0)20 7647 2383 :
European Enquiries: +420 (0)2 5570 7246 :


"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."

Managing Director, Tarmac