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Project Change Management & Change Control

Projects by their very nature are unique and change is inevitable throughout the process of delivering the project. Those changes must be controlled to ensure the project parameters (cost, schedule, quality and safety) remain controlled. Changes have many impacts, including interrupting the sequence of planned work, rework, delays, schedule slippage and cost escalation. Any of these impacts have the potential to generate claims and result in litigation. When project variances occur, the project leader has a responsibility to deliver against approved project constraints and variance orders will impact on this. To manage and control changes means maintaining a tight focus on tasks, as well as establishing a framework for keeping team members and stakeholders aligned against project objectives. Interactive exercises against a project case-study are used to provide participants with a practical opportunity to apply the change management and control practices introduced in this course.

Turning 'Theory' into 'Practice'?

This course offers participants the opportunity to learn how to apply best practices in change management and change control. Change management is introduced as a preventative process, ensuring discipline in changing the scope during project execution. The change control process is introduced to manage all changes that occur on a project. The course is designed to be taught in an engaging and interactive manner with syndicate and personal exercises, facilitation of group discussions, and based on one real life project case-study. After attending the course you will fully understand: • The importance of having a change management process • How to ensure project team members adhere to the process • How to design a change management process • How to identify variances and understanding how and when to take action.

Who should attend?

This course is designed for: Managing directors, CEOs, VPs, Project directors/managers, Heads of project teams, Project controllers, Project Risk Managers, Project stakeholder managers, Project specialists, Product managers Because of the universality of the principles and techniques covered, the seminar will be of value to anyone managing or involved in projects regardless of professional background or industry they operate within.
NOTE: This course is anticipated to be approved for approximately 15 Professional Development Units (PDUs) from the Project Management Institute (PMIฎ).

Key areas to be covered in the programme and documentation

Changes in projects
• Clarifying objectives in project management
• Dealing with repercussions of unclear objectives
• Capturing clear project requirements
• Identifying critical issues causing changes in projects or organisations
Exercise: Identifying potential sources of project changes and designing a change control process
Case-Study: Local council regeneration project

Change management and change control
• Analysing forces that influence change
• Change and risk management
• The effect of power on the success of your change
Exercise: How to identify what you want (or need) through the change
Case-Study: Local council regeneration project

The People Factor
• Identifying the needs of your project stakeholders
• Analysing and prioritising stakeholder power and influence
• Key steps to ensuring the change can be managed well
• Managing different responses to project change
Exercise: Identifying potential sources of project changes via a Stakeholder matrix

Distinguishing between desirable and undesirable scope changes
• Implications of managing scope badly
• Avoiding Scope Creep
• Drivers of discretionary scope change
Exercise: How to manage scope changes (and how not to)

Promoting a Balanced Change Culture
• How to ensure project team members adhere to the process
• Being professional with clients who make demands
• Demonstrating excellence through the process
• Consistency in reporting changes
Exercise: Communicating the change management process
Case-Study: Difficult client

Recommended Change Management Processes and Models
• Lewin’s Change Management Model
• Prosci’s Change Management Process
• Kotter’s 8-step process
Exercise: Identifying the key differences between each process – which would you recommend and why
Case-Study: Major and Minor changes

Monitoring and Controlling throughout the Project Life Cycle
• Identifying variances and responding appropriately
• Using Earned Value Management as a change tool
• Change Control document templates
• Preparing for handover and Lessons Learned
Exercise: Earned Value Management exercise
Case-Study: Closing Out

Benefits to you

• Implementing change control processes on project activities
• Mastering project change risk and response capabilities
• Understanding impacts of project schedule or budget changes and responding to them
• Increasing project success by endorsing strong change management attitudes
• Developing an effective approach to interacting with project team and stakeholders
• Learning recommended change models
• Developing change management processes for your project
• Mastering change skills and communication in managing project activities
• Acquiring skills necessary for accurately reporting project changes and their impacts
• Achieving better production of project outcomes

Companies already benefiting include:

Duration of Course

2 Day Course

Course details

This course is currently only available as an in-house option. For more information, and a quote, contact our team on +44 (0)20 3002 3321, or by email at

Looking to train larger teams in this subject?

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