Operational Excellence: Techniques to align Strategies and Processes
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In business, what matters is a sustainable result through defining practical business models, and then improving the outcome by implementing competitive strategies. To know exactly where we are, where we would love to be, and how we would like to reach it needs deep organisational study, planning, and good measurement tools. Agility is one of the main factors for such success, but it depends on many items that are outside of our control. To be responsive and competent, or agile, by having full control of what exists in our hand we need to revise our models by looking inside our companies to make reactions more appropriate and faster. The challenge is not finding a suitable model, but the need to implement the model and getting a result out of it! By attending this course you will practice how to define your own balanced scorecard based on your organisational needs, set up real measurement processes, and then get your people on board to gain the highest effectiveness in comparison with your competitors.
- Turning 'Theory' into 'Practice'?
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Allocating KPIs, designing balanced scorecards and visualising output and strategy are an easy job on paper but when we would like to implement the plan, the real problem pops up! In this course you will learn from an experienced expert to set your business objectives, to optimise your gap analysis methods, and find practical solutions to best increase the efficiency of your strategy and better meet the bottom-line. You have the chance to bring your own scorecards and discuss your reasons for failure and also have the opportunity to build your own strategy map step by step to understand your goals and how best to achieve them.
- Who should attend?
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Senior leaders, Directors, Management Directors, Managers, VPs and Specialists involved with: Performance Management Strategy Management Process Improvement Continuous Improvement Process Management Process Innovation Performance Improvement Project Management Production Management Quality Management
- Key areas to be covered in the programme and documentation
- How to optimise strategy and planning Strategy or objective: How the difference makes us confused! Techniques for analysing the current situation How to define direction in practice?Case Study: Learn how to define result-oriented KPIsKPIs that solve the problem Data gathering Nature of KPIs KPIs and the tension triangle Unique indicators designed based on identity of your company Why not every KPI is a suitable KPIComputer based simulation: Create your balanced scorecard considering your corporate values, business obstacles and expectation of your stakeholders Finance, Customer, Internal Processes & Learning and Growth Reflection of corporate values Methods for connecting pillars and KPIs Cascading techniques From paper version to practical implementationCase Study: Reviewing examples of inappropriate KPIs that lead to bankruptcy!Practical Exercise: Defining wrong KPIs on effective processes and the outcomePractical methods for applying KPIs to best measure the success of strategy What to measure? How to measure? Control points: Where to measure? How often to measure? Why to measure? What type of KPIs are applicable KPIs?Operational Excellence and organisation study Tools and key concepts Processes designed for sustained excellence Types of waste Reducing waste by rapid diagnosticsIndicators that modernise our management style to remain competitive in the current climate Sustainability Performance Indicators (SPIs) Key result indicators Key awareness indicators Key flexibility indicatorsCase Study: Leadership or dealership?Gaining support of key stakeholders through successful leadership to best drive strategy to grow profitability What is in it for me? How to get people fully on board CFT KPIs, the tool for synergy creation, measurement & improvementOrganisational data mining and analysis Data preparation for analytical process Reporting style and visualisation: KPIs, Indices to support KPIs, and Projects Score management Deployment ( people & operations) Decision making process & decision analysis Strategy re-evaluationSimulation: The role of gamification in implementing KPIs Miracle of gamification Results to motivate people Internal benchmarking Gaining scores by playing with scorecardsOrganisational performance analysis through process mining Process mining framework Tools that work if you use them properly Simple patterns and simplified algorithmsCost innovation to bring greater value for money Re-study your processes based on value for money Balancing cost management and creativity Tricks to do more with less The role of the competitive environment in cost managementCase Study: Texture of balanced scorecards in different industry and lessons learned- Manufacturing- Finance- Automotive- Pharmaceutical- Service Industry
- Benefits to you
Incorporate techniques to design a tailor-made model of performance excellence
Adapt your work to create results, and not follow processes
Improve decision making process based on balanced scorecard to increase efficiency and effectiveness
Create sustainable synergy across the organisation and establish a measurement culture
Shift from reactive planning to agile planning to quickly implement change
Identify modern indicators to lead growth and innovation across the enterprise
Optimise strategy planning for efficient implementation
Understand KPIs from the customers point of view
Analyse organisational performance and business processes through process mining
The secret of people engagement
Realise the nature of defined KPIs based on corporate identity and strategy
Use methods for result analysis to improve performance
Simplify organisational data mining to understand and implement improvements
- Companies already benefiting include:
Toyota Nissan HSBC BP Shell Pfizer
- Duration of Course
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2 Day Course
- Course details
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12th-13th September 2019, Berlin, Germany, PT4020
- Looking to train larger teams in this subject?
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dzingim@marcusevansuk.comTailored in-house/in-company training courses and bespoke strategy workshops designed and delivered on-site throughout Europe according to your specific requirements.
All management, personal development and project management public courses featured in our Course Directory are also delivered on an In-Company basis.
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Enquire Now
- Quick Enquiry
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- Further information
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or dzingim@marcusevansuk.com
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dzingim@marcusevansuk.com - Marketing Manager EMEA - Professional Training
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- Testimonials
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"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."
Managing Director, Tarmac