professional development courses

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Perfecting your People Management Skills

Managing people effectively is the most crucial aspect of being a manager. The challenge however, is in being an effective and productive people manager. You may perform well in your own job but that does not automatically mean that you will be good at people management.

Turning 'Theory' into 'Practice'?

This course is key in a series of management courses delivered by marcus evans professional training that will provide you with applicable skills based on real workplace experience. Concentrating on the fundamentals of human behaviour and effective people management, you will return to work empowered to address your people/team issues and motivate those around you to achieve results for you and your organisation.

Who should attend?

Any manager wishing to build and perfect their people management skills and address team development and individual issues. The course is applicable across the management spectrum to both recently appointed managers and to those wishing to retrain and build upon existing strengths and weaknesses.

Key areas to be covered in the programme and documentation

Managing People
• Understanding all aspects and responsibilities of the manager’s role – becoming the manager everyone wants to work with
• Decision making with confidence and maximum effectiveness
• Gaining an in-depth understanding of best practice people management
• Understanding key employment law issues

Fundamentals of Planning
• Putting your own house in order – organising yourself first
• Developing goals, objectives and targets
• Setting and maintaining high standards for you and your team
• Recruiting and selecting the right individuals

Performance Management
• Motivating yourself and others to succeed as individuals and as part of a team
• Ensuring each employee has a job description and is fully aware of their role in the company
• Creating team spirit and a strong feeling of community for enhanced group performance
• Using appropriate incentive techniques to win commitment
• Reviewing performance and conducting effective performance appraisals
• Training, developing and empowering new and experienced staff
• Coaching, praising and providing constructive performance reviews
• Using KPIs and applying goal setting techniques

Delegation and Empowerment
• Delegating with confidence – effective techniques
• Empowering staff through the delegation of tasks

Problem Solving and Resolving Conflict
• Handling and resolving conflict and problem situations
• Managing difficult people

Personal Power
• Building confidence in yourself as a manager
• Identifying your strengths and weaknesses
• Improving your communication and interpersonal skills
• Learning to listen – encouraging openness, feedback and constructive criticism
• Managing change successfully and overcoming resistance

Working with Diverse Teams
• Understanding human behaviour
• Developing cultural awareness

Benefits to you

• Gaining an in-depth understanding of human behaviour and effective communication
• Having greater confidence in your ability to effectively manage and appraise staff
• Motivating yourself and others to succeed as individuals and in teams
• Obtaining the skills to interact better, enhance performance and get results
• Handling situations of conflict, difficult situations and disciplinary procedures
• Planning strategically for people management and development

Companies already benefiting include:

Having greater confidence in your ability to effectively manage and appraise staff

Duration of Course

2 Day Course

Course details

Please contact our office at +420 255 707 246 for any additional information about the course

Looking to train larger teams in this subject?

dzingim@marcusevansuk.comTailored in-house/in-company training courses and bespoke strategy workshops designed and delivered on-site throughout Europe according to your specific requirements.

All management, personal development and project management public courses featured in our Course Directory are also delivered on an In-Company basis.

Click Here for information on how this course can be delivered for you as an In-Company Training Solution


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Further information

UK Enquiries: +44 (0) 203 002 3057

Non-UK Enquiries: +420 (0)2 5570 7246

North American Enquiries: +1 312 540 3000 X6714 or - Marketing Manager EMEA - Professional Training

UK Enquiries: +44 (0)20 7647 2383 :
European Enquiries: +420 (0)2 5570 7246 :


"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."

Managing Director, Tarmac