professional development courses

  • Professional Development Courses

    Our courses are designed to deliver highly focussed, practical training on an open enrollement basis, covering all professionals, industries and regions.

  • Training by Regional and Sector

    Courses can either isolate regional or sector differences or celebrate them through both course delivery and trainee participation

  • It takes the best to train the best

    We employ the best trainers from unrivalled access to the world's leading minds in all industries and regional markets. Carefully selected for their mix of practical experience, consultative background in a broad range of companies and proven training delivery. You need the best, we insist on it!

  • Our training philosophy

    Our expert trainers combine with our cutting edge course content to focus on delivering content through expert facilitation and dynamic presentations with relevant and transferable practical case studies bringing the theory to life.

Building and Managing High Performance Teams

As team working becomes the model of modern business life, managers need to develop new skills to manage teams as well as individuals. Managing teams, however, is complex and can cause conflict as a result of different expectations, overlapping functions and responsibilities and interpersonal friction. Teams that are committed, managed and operating effectively deliver major improvements on organisational effectiveness, productivity, profitability and individual employee satisfaction.

Turning 'Theory' into 'Practice'?

Attending this course will give you the personal insight, proven methodologies, skills and practical application to effectively manage your teams. This course focuses on team purpose, processes, commitment, trust and co-operation.

Who should attend?

Managers from all functions with responsibility for maximising results through teams.

Key areas to be covered in the programme and documentation

Types of Teams
• Project, re-engineering, international, self managing, cross-functional, sales, virtual and remote teams

Your Relationship with the Team
• Your role managing a team
• Understanding your own influencing style – identifying your strengths and weaknesses as a leader
• Communicating effectively with your team – face-to-face,two-way and open communication
• Remote communication with your team – tools, methods and considerations

Improving Team Performance
• Identifying the role and skills of the team in achieving results
• Setting rules, objectives, goals and expectations for clear team understanding and future direction
• Turning groups into teams – developing team players
• Recognising and capitalising on the different qualities of individuals and teams
• Developing a team culture able to discuss differences openly
• Breaking down barriers, brainstorming, encouraging listening and building trust
• Using effective delegation to empower and improve team performance

You as the Manager of the Team
• Developing your management and interpersonal skills to work with teams
• Being confident and motivated in your ability to manage teams – gaining credibility
• Making effective decisions on behalf of the team

Empowering and Motivating the Team
• Using empowerment to unleash motivation and increase team initiative
• Working with and encouraging individuals within a team
• Coaching and mentoring team members for personal development and job enrichment
• Individual vs. Team incentives

Managing Change and Dealing with Conflict
• Managing change in teams
• Handling unvoiced and invisible objections
• Identifying the different characteristics of team members and potential for conflict
• Dealing with difficult people

Maintaining a Successful Team
• Understanding the team development life cycle
• Measuring performance with KPIs
• Encouraging feedback, monitoring and appraisal of teams
• Action plans for building and managing effective teams
• Using reward based targets

Benefits to you

• Understanding the role of the team leader
• Learning what makes a successful team and how to group individuals together
• Building your management and interpersonal skills to manage teams effectively
• Increasing your confidence in your ability to manage teams
• Improving performance through high performance teams and the creation of team players
• Managing change and dealing with conflict within teams
• Developing practical action plans

Companies already benefiting include:

Duration of Course

2 Day Course

Course details

This course is currently only available as an in-house option. For more information, and a quote, contact our team on +44 (0)20 3002 3321, or by email at

Looking to train larger teams in this subject?

dzingim@marcusevansuk.comTailored in-house/in-company training courses and bespoke strategy workshops designed and delivered on-site throughout Europe according to your specific requirements.

All management, personal development and project management public courses featured in our Course Directory are also delivered on an In-Company basis.

Click Here for information on how this course can be delivered for you as an In-Company Training Solution


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Further information

UK Enquiries: +44 (0) 203 002 3057

Non-UK Enquiries: +420 (0)2 5570 7246

North American Enquiries: +1 312 540 3000 X6714 or - Marketing Manager EMEA - Professional Training

UK Enquiries: +44 (0)20 7647 2383 :
European Enquiries: +420 (0)2 5570 7246 :


"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."

Managing Director, Tarmac