professional development courses

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    Our expert trainers combine with our cutting edge course content to focus on delivering content through expert facilitation and dynamic presentations with relevant and transferable practical case studies bringing the theory to life.

Emotional Intelligence Programme

Emotional Intelligence (EI) is a leader’s ability to identify and manage the emotional capacity of oneself while navigating others strategically through the interpersonal challenges of an organisational environment. By the end of this two-day experiential and practical course, you will learn how to gain social capital leading to improved work relationships with your superiors, immediate boss, peers and direct reports.

Turning 'Theory' into 'Practice'?

This highly interactive and intensive training course provides attendees with the latest practices, tools and techniques. Our format combines real-world practical case study examples, hypothetical scenarios, group exercises and tutorial-style presentations with a focus on collaborative and interactive learning.

Who should attend?


Key areas to be covered in the programme and documentation

Day 1

Understanding Emotional Intelligence (EI), its importance and mastering it

• Setting the definition, purpose and benefits of EI

• Consequences of ignoring EI

• Assessing your level of EI

• Using strategic tools to develop EI capacity

• Introducing an EI development plan to key stakeholders

Leveraging yourself interpersonally using EI

• EI Assessment: Assessing interpersonal needs with personalised data

• Applying EI results to your social work environment

• Explaining a research-based interpersonal behavioural feedback model

• Applying insights to your EI development plan

Gaining EI insight through experiential learning

• Experiential EI activity: Influencing others interpersonally

• Discussing and debriefing leadership insights

• Exercise: EI leadership simulation with application to current workplace challenges

• Reflecting on your EI development plan

Leading and managing change interpersonally

• EI Assessment: Change Style Indicator with customised guidebook

• Applying the results to your leadership environment

• Exploring alternative Change Styles and adaptive behavioural strategies

• Applying EI to a change initiative

• Peer coaching to EI development plan

Day 2

Interactive Session: EI discussion, assessment and application

• Open Question and Answer session on EI

• Role Play: EI role play scenario introduction and planning

• EI Assessment: Are you derailing yourself interpersonally?

• Applying insights to EI development plan

Practical Session: EI strategy planning time

• Reflecting and discussing interpersonally savvy leader behaviours

• Interactive activity: NOT being politically savvy

• Preparing for customised EI role play scenario

• EI Skill: How to effectively give and receive interpersonal behavioural feedback

• Building EI: Demonstrating credibility and authenticity

Practical Session: EI learning by doing

• Delivering customised EI role play scenarios

• Practicing giving and receiving interpersonal behavioural feedback

• Engaging in a coaching strategy session to address EI interpersonal situations

• Capturing insights to EI development plan

Taking EI home to your workplace

• Completing EI development plan

• Receiving peer feedback on EI development plan

• Establishing EI behavioural goals

• Sharing EI behavioural goals with peers

• Assessing EI support network

To view the brochure, please click the link below   



Benefits to you

·          Maximising from small class size to enhance learning experience and interaction with trainer and other participants

·          Learning from expert facilitator on the subject matter

·          Sharing on latest practices, tools and techniques

·          Putting theory into practice: Immediate application in the workplace

For more information or an event brochure, please contact Ms. Catherine Foo at or call +603 2723 6757


Companies already benefiting include:

Duration of Course

Day Course

Course details

Location & Dates: July 28 & 29, 2011 in The Landmark, Bangkok, Thailand

Looking to train larger teams in this subject?

dzingim@marcusevansuk.comTailored in-house/in-company training courses and bespoke strategy workshops designed and delivered on-site throughout Europe according to your specific requirements.

All management, personal development and project management public courses featured in our Course Directory are also delivered on an In-Company basis.

Click Here for information on how this course can be delivered for you as an In-Company Training Solution


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Further information

UK Enquiries: +44 (0) 203 002 3057

Non-UK Enquiries: +420 (0)2 5570 7246

North American Enquiries: +1 312 540 3000 X6714 or - Marketing Manager EMEA - Professional Training

UK Enquiries: +44 (0)20 7647 2383 :
European Enquiries: +420 (0)2 5570 7246 :

ASIA PACIFIC Enquiries: 006.03.2723.6604


"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."

Managing Director, Tarmac