professional development courses

  • Professional Development Courses

    Our courses are designed to deliver highly focussed, practical training on an open enrollement basis, covering all professionals, industries and regions.

  • Training by Regional and Sector

    Courses can either isolate regional or sector differences or celebrate them through both course delivery and trainee participation

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    We employ the best trainers from unrivalled access to the world's leading minds in all industries and regional markets. Carefully selected for their mix of practical experience, consultative background in a broad range of companies and proven training delivery. You need the best, we insist on it!

  • Our training philosophy

    Our expert trainers combine with our cutting edge course content to focus on delivering content through expert facilitation and dynamic presentations with relevant and transferable practical case studies bringing the theory to life.

Executive PA's Senior Development Programme

The executive PA holds a key position of influence and a powerful partnership with the senior management team. Success in this role has a direct effect on the success of executive operations. The executive PA who understands the role and pressures of management and even thinks like the leadership team will achieve improved performance, outstanding results and respect from superiors and the executive team. Equally importantly, the executive PA has to develop a new mindset and approach to respond quickly and flexibly to continual changes in the business environment, technology, and changing personnel in order to manage the demands on them, get maximum role satisfaction, and ensure their sustainable career development.

Turning 'Theory' into 'Practice'?

This highly interactive course is designed to empower ambitious individuals who are looking for ways to enhance their performance, broaden their role and develop the managerial aspects of their position. With the help of practical exercises you will get tools for managing yourself, your subordinates and your boss more effectively. Our experienced facilitator will advise you how to improve your confidence, assertiveness and communication skills and become more effective and productive in your role.

Who should attend?

Ambitious PA’s and secretaries who are confident in their current position who wish to be more proactive, grow in their position and take on more management responsibility.

Key areas to be covered in the programme and documentation

This training will allow delegates to explore the challenges and concerns they face in their day-to day role. There will be practical discussions facilitated by our expert facilitator to address your personal needs and requirements, and learn from interaction with your fellow participants how to optimise your role.

Defining and Developing the Role to bring Business Value
• The executive PA – your vital partnership with management
• Defining the responsibilities and authority of your role
• Identifying ways of broadening your role and creating opportunities to increase your responsibilities
• Developing the managerial aspects of your role – essential management skills
• Planning for development – identifying and overcoming barriers to your success
• Finding and working with a mentor

Practical exercise
Your skills and value pyramid

Effective Communication to effectively manage relationships cross-enterprise
• Interacting with others and networking for success – getting yourself seen and heard
• Developing and advancing your relationship with your manager/director
• Improving your communication skills – negotiating, influencing, persuading and delegating

Practical exercise
Assess your influencing style

Developing Confidence to add value in strategic situations
• Trusting your initiative and judgement
• Saying “no” constructively
• Prioritising and communicating the demands of different parties

Practical exercise
Improving your assertiveness

Developing and Improving Key Skills to add additional value
• Practising effective time management skills
• Concentrating, thinking, listening and making decisions under pressure
• Presenting your views and ideas effectively in meetings and to management
• Problem solving tools for managing difficult situations and people

Practical exercise
Going beyond your comfort zone

Getting Results to best increase efficiency
• Benefiting from key motivation techniques – motivating yourself, your colleagues and your boss
• Achieving results through others
• Managing stress and pressure that comes with change and challenge

Practical exercises
Applying motivation techniques

Action planning to ensure efficient strategic management
• Measuring your performance based on objectives, standards, responsibilities set and achieved
• Preparing for your appraisal

Practical exercise
Your learning journal

Benefits to you

• Create opportunities for your personal development and accepting the challenges when they arise
• Manage yourself, your colleagues and your boss more effectively
• Improve your confidence, assertiveness and communication skills
• Develop key tools to become more effective and productive in your role
• Manage the stress and pressure in an increasingly challenging environment
• Network with your peers from across industry and benefiting from group feedback

Companies already benefiting include:

Lloyds TSB • CPS-Ltd • Worldmark Ltd • ICL • Lufthansa • Broadmoor Special Hospital • NHS • BACS • Eastern Electricity • ntl • UFI/learndirect • BT • Thales • National Power • Bristol-Myers Squibb • Nestle

Duration of Course

2 Day Course

Course details

This course is currently only available as an in-house option. For more information, and a quote, contact our team on +44 (0)20 3002 3057, or by email at

Looking to train larger teams in this subject?

dzingim@marcusevansuk.comTailored in-house/in-company training courses and bespoke strategy workshops designed and delivered on-site throughout Europe according to your specific requirements.

All management, personal development and project management public courses featured in our Course Directory are also delivered on an In-Company basis.

Click Here for information on how this course can be delivered for you as an In-Company Training Solution


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Further information

UK Enquiries: +44 (0) 203 002 3057

Non-UK Enquiries: +420 (0)2 5570 7246

North American Enquiries: +1 312 540 3000 X6714 or - Marketing Manager EMEA - Professional Training

UK Enquiries: +44 (0)20 7647 2383 :
European Enquiries: +420 (0)2 5570 7246 :


"This course will allow my company to develop its existing strategies to a much greater and hopefully profitable level."

Managing Director, Tarmac