professional development courses

  • Professional Development Courses

    Our courses are designed to deliver highly focussed, practical training on an open enrollement basis, covering all professionals, industries and regions.

  • Training by Regional and Sector

    Courses can either isolate regional or sector differences or celebrate them through both course delivery and trainee participation

  • It takes the best to train the best

    We employ the best trainers from unrivalled access to the world's leading minds in all industries and regional markets. Carefully selected for their mix of practical experience, consultative background in a broad range of companies and proven training delivery. You need the best, we insist on it!

  • Our training philosophy

    Our expert trainers combine with our cutting edge course content to focus on delivering content through expert facilitation and dynamic presentations with relevant and transferable practical case studies bringing the theory to life.

marcus evans professional subject and course index

Enhancing Your Telephone Sales Skills (Outbound)

Enhancing Your Telephone Sales Skills (Inbound/Call Centre)

Achieving Excellence in Customer Relations- Enhancing The Customer Service Experience

Advanced Customer Communications - Maximising Returns through Positive Staff and Customer Interaction

The Key to Product Management in Financial Services

Sales Leadership- Leading, Motivating and Coaching for Higher Performance

Progressing from Product Management to Brand Management

Creating and Presenting a Winning Proposal

Maximising Business through Effective Use of Internet

From Product Management to Development of a Compelling Value Proposition

Portfolio and Project Management Masterclass Selecting & Managing the Right Projects

Boosting Pharmaceutical Sales Force Effectiveness with Innovative Approach

Contract Management for Pharmaceutical Companies

Evolving Next Generation Values and Capabilities for Finance Shared Services

Planning Cost Effective Collateral Management to be in Compliance with New Regulations

Service, Support and Delivery Transformation for Subscriber Based Industries

Business Process Management

Aligning Sales and Marketing Strategies in B2B

Designing and Managing Best in Class Digital Customer Experience

Digital Strategy for Leaders

Contractual Negotiation and Management Mastery

Third and Fourth Party Vendor Risk Management

Design Thinking Tools and Techniques for Problem Solving and Innovation

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UK Enquiries: +44 (0)20 7647 2383
Non-UK Enquiries: +420 (0)2 5570 7246


"For the first time ever I feel I have learnt something new, non obvious and helpful in a management training course. I felt that a trainer with actual experience at a high level makes all the difference as opposed to someone working on theory alone."
Service Delivery Managers, BSkyB


“An excellent course. Having studied some other similar courses it was good to translate theory into practical management techniques”

Chartered Electrical Engineer, IEE

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