- marcus evans professional subject and course index
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Enhancing Your Telephone Sales Skills (Outbound)
Enhancing Your Telephone Sales Skills (Inbound/Call Centre)
Achieving Excellence in Customer Relations- Enhancing The Customer Service Experience
Advanced Customer Communications - Maximising Returns through Positive Staff and Customer Interaction
The Key to Product Management in Financial Services
Sales Leadership- Leading, Motivating and Coaching for Higher Performance
Progressing from Product Management to Brand Management
Creating and Presenting a Winning Proposal
Maximising Business through Effective Use of Internet
From Product Management to Development of a Compelling Value Proposition
Portfolio and Project Management Masterclass Selecting & Managing the Right Projects
Boosting Pharmaceutical Sales Force Effectiveness with Innovative Approach
Contract Management for Pharmaceutical Companies
Evolving Next Generation Values and Capabilities for Finance Shared Services
Planning Cost Effective Collateral Management to be in Compliance with New Regulations
Service, Support and Delivery Transformation for Subscriber Based Industries
Business Process Management
Aligning Sales and Marketing Strategies in B2B
Designing and Managing Best in Class Digital Customer Experience
Digital Strategy for Leaders
Contractual Negotiation and Management Mastery
Third and Fourth Party Vendor Risk Management
Design Thinking Tools and Techniques for Problem Solving and Innovation
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Chartered Electrical Engineer, IEE
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